Community
Community
what we’ve done > Represent Community Day
KEY HIGHLIGHTS
type of event:
Community
location:
Manchester
attendees:
80
client: Represent
date: May 2024
industry: Retail
These three are the most amazing, organised, polite, welcoming, smiley, enthusiastic, understanding grafters I’ve ever had the pleasure of working with. They deserve the world and more – keep hold of them!
Head of Community, Represent
CLIENT BRIEF
Following the success of Community Day 2023, Represent approached us to deliver another standout customer-focused event. The goal for 2024 was to give back to 80 of their most loyal customers, deepening their connection with the brand and offering exclusive insight into Represent’s values, vision, and community focus.
WHAT WE DELIVERED
We supported the project end-to-end, leading on all event logistics and production. Our in-house content studio created custom AV and presentation materials to bring Represent’s story to life. We also curated the full guest experience with food, beverages, and branded merchandise to make attendees feel truly valued. The event was hosted at Represent HQ to give guests a behind-the-scenes experience, featuring sessions on brand values, community, and the company’s long-term ambitions, culminating in the annual Community Awards.
KEY RESULTS & IMPACT
80+ loyal customers re-engaged and energised by the Represent brand
Fully immersive experience that brought fans closer to the company than ever before
Stronger brand loyalty and anticipation already building for Community Day 2025
Seamless delivery and positive feedback from both guests and client team
A NOTE FROM OUR TEAM
“Community Day is a brilliant example of what happens when brand and audience truly connect. We loved working alongside Represent again to craft a day that celebrated their biggest supporters while reinforcing their long-term vision. Seeing the energy in the room and hearing how excited guests already are for 2025 reminds us why we do what we do.”
Senior Producer at Make Events